SMALL BUSINESS

Are you a small business owner who wants to upskill yourself or your staff? 

Please call North Coast Community College on (02) 6628 5426 for more information on the following upcoming classes, dates and times. Some subsidies may be available.

BASIC BOOKKEEPING

Fine tune your business with the financial skills and knowledge needed for basic bookkeeping and processing payroll using manual and computerised payroll systems. The course covers how to maintain daily financial records, reconcile debtor and creditor accounts, prepare and maintain a general ledger and trial balance. You’ll also learn how to monitor cash control for business planning accounting purposes.

ONE DAY WORKSHOP – Enquire Now!

CUSTOMER SERVICE

Improve your business by learning how to identify customer needs, deliver and monitor customer service and handle formal and informal negative feedback and complaints from customers. This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process.

ONE DAY WORKSHOP – Enquire Now!

PRESENTATION SKILLS

Improve your business by learning how to identify customer needs, deliver and monitor customer service and handle formal and informal negative feedback and complaints from customers. This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process.

ONE DAY WORKSHOP – Enquire Now!

SAFETY IN THE WORKPLACE

Managers, or anyone responsible for protecting the safety of employees, will learn to implement and monitor your organisation’s work health and safety (WHS) policies, procedures and programs to meet your industry’s legal requirements.

 

ONE DAY WORKSHOP – Enquire Now!

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MS EXCEL

Gain an understanding of spreadsheets and learn how to use the basic features of Excel 2013. This practical, hands-on workshop is useful for businesses wanting to create sortable lists of customers and products, setting up budgets and accounts, analysing data and projections, plus many other uses.

ONE DAY WORKSHOP – Enquire Now!

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MS WORD

Create professional looking business documents such as signs, menus, flyers, letters, forms, brochures, templates, reports and newsletters.

ONE DAY WORKSHOP – Enquire Now!

Please call North Coast Community College on (02) 6628 5426 for more information on the following upcoming classes, dates and times 

To be eligible for Smart and Skilled training, you must be:

  • An Australian citizen, permanent resident or humanitarian visa holder, or a New Zealand citizen and
  • Be aged 15 years or older, and
  • Live or work in NSW, and
  • No longer be at school or equivalent.

To be eligible for Tech Savvy Small Business training, you must be the above, plus:

  • An owner of a small business, or
  • An employee of a small

A Small business is defined as a business with:

  • 20 employees or less, or
  • An annual turnover of less than $2,000,000.