CHC33015 Certificate III in

Individual Support


Be the difference in a rewarding career.

North Coast Community College is excited to be able to offer you a unique and hands on, practical learning experience. During your course you will take part in onsite learning at Whiddon Maclean and at our Yamba campus where you will have direct access to community workers, workplace assessments and learn valuable knowledge from our experienced industry trainer.

About Certificate III in Individual Support

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for one’s own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.


Individual support course details


Contact us today for information on our 2023 course dates

Duration: 26 weeks

Training Mode: Face to face & online components

Location: Yamba Campus at 4/13 Yamba Street, Yamba and and partner businesses within the Northern Rivers.

Units: 13 units (7 core units + 6 elective units)

Course cost: Subsidised training available (see below).

*This training is subsidised by the NSW Government


Check your eligibility for subsidised training

This training is subsidised by the NSW government under the Smart and Skilled program.

To be eligible for subsidised training you must be:

  • no longer at school
  • 15 years old or over
  • living or working in NSW
  • an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen

If you answered ‘Yes’ to all four requirements, then you may be eligible to enrol in a NSW government subsidised course with us. If you are still unsure, give us a call on (02) 6628 54 26 or visit the Smart and Skilled Eligibility page.

*This training is subsidised by the NSW Government. Subject to funding availability.

Course fees

The student fee you will need to pay, will be determined according to your personal circumstances and eligibility for a subsidised place.

Subsidised Fees:

First Qualification: $1,450

Second Qualification: $1,750

Concession: $240


If you’re not eligible to have your training subsidised:

Full Fee: $3,800 

Contact our friendly staff for more information on: 02 6628 5426 or enquire@northcoastcc.edu.au.  

We will finalise your enrolment in the course after we have discussed the course details and funding with you.  

Pre-course requirements 

Prior to the course you must complete or obtain proof of your:


NSW Police Check


Working with Children Check


NDIS Workers Screening

You can also apply or begin obtaining these requirements during orientation day.

Vaccination status

As of 1 December 2022. There are no public health orders in force in NSW that mandate COVID-19 vaccination.

 Some workplaces may still require mandatory vaccination against COVID-19 under their own applicable work, health and safety obligations. Employers should take all reasonable steps to ensure compliance with any vaccination obligations.

If you have questions about any COVID-19 vaccinations requirements for your workplace, speak to your employer.

Statement of attainment, core units and elective units

Students must complete 13 units which includes 120 hours of work experience to obtain their Certificate III in Individual Support. This is made up of 7 core units and 6 elective units.


  • CHCDIV001 Work with diverse people
  • HLTWHS002 Follow safe work practices for direct client care 
  • CHCCCS015 Provide individualised support
  • CHCCOM005 Communicate and work in health and community services
  • CHCCCS023 Support independence and wellbeing 
  • CHCLEG001 Work legally and ethically
  • HLTAAP001 Recognise healthy body systems 


  • CHCAGE001 Facilitate the empowerment of older people 
  • CHCCCS011 Meet personal support needs
  • CHCAGE005 Provide support to people living with dementia
  • CHCPAL001 Deliver care services using a palliative approach
  • CHCCCS025 Support relationships with carers and families 
  • CHCHCS001 Provide home and community support services


Find a flexible course date below and when you’re ready, you can enrol online.

Upcoming Courses

Name Date Time Location Available Spaces Cost

Any questions?

Feel free to message one of our friendly staff below.

Get in touch

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This course is Nationally Recognised Training

This course is Nationally Recognised Training

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