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BSBCMM201 – Communicate in the workplace

Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these “hard” skills, we also need “soft” skills.

Soft skills are those skills which allow us to effectively work with others. No matter what your position, organisation, or industry, you work with people! Taking the time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction

Understand the 10 key soft skills everyone should have: Professionalism, Communication, Teamwork, Problem Solving, Time Management, Attitude & Work Ethic, Adaptability/Flexibility, Self Confidence (Owning It), Networking, Ability to Learn.

At the end of this workshop, participants should be able to:

  • Discuss how soft skills are important to success in the workplace
  • Use soft skills to relate more effectively to others in the workplace
  • Understand how to use soft skills to communicate, problem-solve, and resolve conflict
  • Apply soft skills to specific situations

Fee – $185

CSO Fee: $60

One day course | 9am – 3.30pm


Yamba Campus:

TERM 1 2019: TBA

TERM 2 2019: EOI


Alstonville Campus:

TERM 1 2019: TBA

TERM 2 2019: EOI


Ballina Campus:

TERM 1 2019:  TBA

TERM 2 2019: EOI