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WORK SKILLS

Like the saying goes, career moves begin with the first step. At North Coast Community College, we help you make this step. Choose from our selection of fully accredited courses below to make your future dreams a reality.

ACCREDITED BARISTA TRAINING

SITHFAB005 Prepare and serve espresso coffee

SITXFSA001 Use hygienic practices for food safety

Fine tune your coffee skills with our Accredited Barista Training. You will learn the basics of how to operate and troubleshoot using a commercial coffee machine and grinder. Also how to advise customers on coffee beverages, select the right beans and the cleaning and maintenance of equipment. In addition you will also learn basic hygiene and food handling requirements which are essential in any hospitality environment. Our Accredited Barista course results in a nationally recognised Statement of Attainment.

Short course plus workplace assessment Ballina | Alstonville | Yamba

*This training is subsidised by the NSW Government. These courses are assessed against units of competency. 

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RESPONSIBLE CONDUCT OF GAMBLING (RCG)

SITHGAM001 Provide responsible gambling services

Provide responsible gambling services This mandatory six-hour, accredited program approved by Liquor and Gaming NSW, aims to encourage a responsible, caring and professional approach to gambling and is compulsory for everyone working in gaming venues of licenced premises in NSW. To obtain both licences on the one photo competency card both RSA and RCG must be completed within 90 days of each other.

Short course Ballina | Alstonville | Yamba

*This training is subsidised by the NSW Government. These courses are assessed against units of competency. 

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FOOD SAFETY SUPERVISOR

By law, most Australian food businesses must employ at least one Food Safety Supervisor in each premises.

Alstonville | Short course

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RESPONSIBLE SERVICE OF ALCOHOL (RSA)

SITHFAB002 Provide responsible service of alcohol

This training is mandatory for people wanting to work with alcohol in the hospitality industry (where alcohol is either served or sold). This course is also recommended for security staff who monitor patron behaviour in hotels and clubs and to the licensee who is ultimately responsible for Responsible Service of Alcohol (RSA) management. The course is approved by Liquor and Gaming NSW. It is strongly advised to also complete RCG (Responsible Conduct of Gambling) to have both licences appear on the one photo competency card.

Short course Ballina | Alstonville | Yamba

*This training is subsidised by the NSW Government. These courses are assessed against units of competency. 

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GENERAL CONSTRUCTION INDUCTION CERTIFICATE (WHITE CARD)

CPCCWHS1001 – Prepare to work safely in the construction industry.

Delivered in partnership with Allens Training Pty Ltd who will issue successful participants with a Statement of Attainment on successful completion. Accredited by SafeWork NSW, this general induction training is for anyone entering the construction industry or those seeking registration as an owner builder. The course delivers a basic knowledge of requirements under the WHS Act, the common hazards and risks likely to be encountered on construction sites and how these risks should be controlled. Original 100pt ID to be shown to the Trainer on day of the course. A SafeWork NSW certificate will be issued at completion of training to successful participants.

Short course Ballina | Alstonville | Yamba

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CUSTOMER SERVICE

Learn how to identify customer needs, deliver and monitor customer service and handle formal and informal feedback and customer complaints.

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