Responsible Service of Alcohol
RSA Training Courses
Looking for a local Responsible service of alcohol (RSA) course? We offer the Nationally Accredited training in SITHFAB021 Provide responsible service of alcohol at our Alstonville Campus and at venues within Ballina and Yamba.
This training is mandatory for people wanting to work in the hospitality industry where you’re involved with the sale or supply of liquor. This course is also recommended for security staff who monitor patron behaviour in hotels and clubs and to the licensee who is ultimately responsible for Responsible Service of Alcohol (RSA) management.
It is strongly advised to also complete RCG (SITHGAM022 Provide responsible gambling services) to have both licences appear on the one photo competency card. You can complete both your RSA and RCG combined for $385 or FEE FREE* if you are eligible and subject to availability.
Statement of attainment
Upon successful completion, you will receive your statement of attainment in:
- SITHFAB021 – Provide responsible service of alcohol
This certificate will be valid for 5 years.
Check if you're eligible for FEE FREE Training
ACE Program
The ACE Program is designed to target Disadvantaged Students across NSW, and students in Regional and Remote Communities in NSW that experience significant barriers to training and employment. Where there are barriers to accessing Smart and Skilled Entitlement training, ACE funding can be used to provide intensive support to assist eligible students to overcome these barriers. The ACE Program is a pathway program to help students access further training under Smart and Skilled, get a job or advance their careers.
* Subject to funding availability.
Eligibility criteria
To be eligible for funding under the ACE Program you must be:
- an Australian Citizen, New Zealand Citizen, permanent resident or humanitarian visa holder, and
- aged 15 years or older
- not at school*, and
- living or working in NSW
- have a USI or be willing to obtain
- special conditions apply to ACE program for young people still at school. Please contact the College for further information.
The following criteria may also apply:
Barriers might include (but are not limited to) one of the following:
- limited employability skills
- ongoing personal issues impacting on educational achievement
- financial limitations in accessing childcare, transport and/or respite care
- low literacy, language, numeracy or computer skills.
Disadvantaged learners may include:
- students who are Commonwealth welfare recipients and their dependants
- people with a disability
- long term unemployed
- young people (15-17 years of age) who are at risk of not making a successful transition from school to further training or work
- migrant/refugees who are unemployed or underemployed
- people with other barriers to the Smart & Skilled entitlement program
- Aboriginal and Torres Strait Islanders
- people in regional and remote communities.
To find out more about ACE Program click HERE
RSA certificate course details
Duration: 1 day
Time: 9:00am – 3:30pm
Vairous locations: Alstonville Campus, Ballina & Yamba
Course cost: $225 or $0 (if eligible & funding is available)
Price includes $85 fee paid to Liquor and Gaming NSW for ID Competency Card
Training mode: Face-to-face
ACE Program Fee: Subsidised training – find out if you are eligible for FEE FREE Training
*This training is subsidised by the NSW Government, subject to funding availability.
Interim Certificate
Upon successful completion of an RSA course, you will receive an interim certificate. This certificate is valid for 90 days and allows you to work immediately.
competency cards
To obtain a NSW RSA competency card, present your interim certificate to a Service NSW Centre and complete a 100 point identification check. Service NSW will send your card to your nominated address via mail. Please allow up to one month for its delivery.
If you already have a NSW RSA competency card, on completion of your RSA course you will automatically be sent a new card with your updated competencies.
Note: in NSW all competencies must expire on the same date, calculated five years from the first competency gained e.g. if your RSA competency expires in June 2023, even if you gain your RCG competency in June 2020 both competencies will still have an expiration date of June 2023. This ensures all your competencies are current and expire on the same date.
Digital cards
You can obtain a digital competency card via the Service NSW app. The app is available via download from iTunes® or the Google Play™ store. Once you have the app, you’ll need your competency card holder number to add your competency.
Visit Service NSW to learn more about the NSW Digital Competency card. Photo Competency Card Renewal
Students will be sent a reminder notice by email/SMS before the competency card expires. You have up to 28 days after your card expires to visit the online portal to complete refresher training.
Cards cannot be renewed through a training provider during the 28 days. If you do not renew in this time you will need to complete a full RSA/RCG course at a registered training provider.
What job might I need this for?
By obtaining this certificate, you can expand your job opportunities as it is a requirement to work within licenced venues which include (but is not limited to):
- Bars
- Clubs
- Restaurants
- It is also a requirement for security guards within venues who control customer behaviour
To find out if you need to complete this training visit the Liquor and Gaming Licensee Training Tool or visit the Liquor and Gaming website for more information.
Enrol 2024 Courses
Find a flexible 2024 course date below and when you’re ready, you can enrol online.
Upcoming Courses
| Name | Date | Time | Location | Available Spaces | Cost | |
| Provide responsible service of alcohol | 17 January 2025 | 09:00 am - 03:30 pm | ALSTONVILLE CAMPUS | 24 | $225.00 | |
| Provide responsible service of alcohol | 12 February 2025 | 09:00 am - 03:30 pm | YAMBA CAMPUS | 20 | $225.00 | |
| Provide responsible service of alcohol | 9 April 2025 | 09:00 am - 03:30 pm | YAMBA CAMPUS | 20 | $225.00 | |
| Provide responsible service of alcohol | 22 April 2025 | 09:00 am - 03:30 pm | ALSTONVILLE CAMPUS | 30 | $225.00 |
Do you have any questions?
Get in touch with us below to register your interest, join our waiting list or to find out more information.
North Coast Community College Contact Form
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